At Unity Enterprise (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how Unity Enterprise collects, uses, stores, and protects your personal information when you visit unityenterprise.in, browse our products, place an order, contact us, or otherwise interact with our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

 

1. About Unity Enterprise

Unity Enterprise is a beauty and cosmetics business based in Surat, Gujarat, India, offering beauty, skincare, haircare, makeup, and related products through our website.

Our website allows customers to browse products, place orders, make payments, and contact us regarding products and orders.

 

2. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name

  • Email address

  • Mobile/telephone number

  • Billing address

  • Shipping/delivery address

  • PIN/ZIP code

  • Order details and purchase history

  • Payment and transaction information

  • Information provided when you contact customer support

  • Information submitted through contact or enquiry forms

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Website interactions

  • Date and time of visits

  • Referring website or source

 

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Confirm and manage purchases

  • Arrange delivery of products

  • Process payments

  • Provide order and shipping updates

  • Respond to enquiries and customer-support requests

  • Process returns, refunds, and other service requests

  • Maintain records of transactions

  • Improve our products, website, and customer experience

  • Detect and prevent fraud, unauthorized transactions, or misuse

  • Maintain the security and functionality of our website

  • Send service-related communications

  • Send promotional communications where permitted by applicable law

  • Comply with legal, regulatory, tax, accounting, and other applicable obligations

 

4. Payment Information

When you make a purchase through our website, your payment may be processed through a third-party payment gateway or payment service provider.

Depending on the payment method used, you may be required to provide payment information such as card, banking, UPI, or other payment details directly to the relevant payment provider.

We do not intend to store complete payment-card information on our own servers unless specifically required and permitted for legitimate business purposes.

Third-party payment providers may process your information according to their own privacy policies and security practices.

 

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to provide a better browsing and shopping experience.

Cookies may be used to:

  • Remember shopping-cart information

  • Maintain website functionality

  • Remember preferences

  • Understand website traffic and usage

  • Improve website performance

  • Help us understand how visitors interact with our website

  • Support security and fraud prevention

  • Provide relevant marketing or advertising where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, including shopping-cart and checkout features.

 

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers and business partners when required to operate our website and fulfill your orders.

These parties may include:

  • Payment gateway and payment service providers

  • Courier and shipping companies

  • Website hosting and technology providers

  • Website maintenance and service providers

  • Customer-support providers

  • Analytics providers

  • Marketing and communication service providers

  • Professional advisers

  • Government authorities, regulators, or law-enforcement agencies where required by law

For example, your name, phone number, shipping address, and order information may need to be shared with a courier or delivery partner so that your order can be delivered.

We aim to share only information that is reasonably necessary for the relevant purpose.

 

7. Shipping and Delivery Information

To fulfill your order, we may provide your delivery information to our shipping and logistics partners.

This may include your:

  • Name

  • Mobile number

  • Shipping address

  • PIN code

  • Order details

This information is used to facilitate delivery, provide delivery updates, and resolve shipping-related issues.

 

8. Customer Communications

If you contact us through our website, email, telephone, or other communication channels, we may retain the information you provide in order to respond to your enquiry and maintain appropriate customer-service records.

We may use your contact information to communicate with you regarding:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Refunds

  • Product enquiries

  • Customer support

  • Other service-related matters

 

9. Marketing Communications

Where permitted by applicable law, we may send you information about new products, offers, promotions, discounts, or other updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Please note that opting out of marketing messages will not prevent us from sending essential transactional communications, such as order confirmations, payment notifications, shipping updates, or refund information.

 

10. Third-Party Websites and Services

Our website may contain links, integrations, or references to third-party websites and services.

These may include payment providers, social media platforms, analytics services, advertising services, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policies of any third-party service before providing personal information to them.

 

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us at:

Unity Enterprise
Address: Ishrat Kada, New Causeway Rd, Opp. Usmani Park, Next To Chistiya Appt, Adajan Patiya, Surat,Gujara
Email: unityenterprise825@gmail.com
Phone: +91 9824449513

You can also contact us regarding questions about your orders, returns, refunds, or other services.